Privacy Policy

1. Introduction

Welcome to the Kiemono website ("We", "Kiemono"). This Privacy Policy explains how we collect, use, store, protect, and disclose your personal information when you visit our website (kiemono.com), use our services, or interact with applications we provide.

2. Information We Collect

We collect several types of information to provide and improve our services to you:

a) Information You Provide Directly
- Name, email address, phone number, company name, and other contact information when you fill out a registration or contact form.
- Payment information (if applicable) for processing subscriptions and billing.
- User account details including username and password (encrypted).

b) Information Collected Automatically
- Log data such as IP address, browser type, operating system, pages visited, visit time, and duration.
- Cookie data and similar tracking technologies for analytics and user experience.

c) Business Data
- Operational data you enter into Kiemono applications (weighing, inventory, finance, HR, etc.) remains your property and is stored on the server you designate.
- Kiemono does not access your business data without your explicit permission.

3. How We Use Information

We use the collected information for the following purposes:
- To provide, operate, and maintain our services.
- To process account registration and license activation.
- To send service-related communications, updates, and important notifications.
- To respond to your inquiries, support requests, and feedback.
- To analyze website usage to improve user experience.
- To comply with legal obligations and protect our legal rights.

4. Data Storage & Security

We are committed to protecting your personal information. We implement appropriate technical and organizational security measures, including:
- Data encryption in transit (TLS/SSL) and at rest.
- Role-based authentication with audit logs in every application.
- Database credentials and passwords encrypted using bcrypt.
- API access protected by per-installation API keys.
- Regular security scans and system updates.

However, no method of electronic transmission or data storage is 100% secure. We cannot guarantee the absolute security of the information collected.

5. Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share information only in the following situations:
- With your explicit consent.
- To comply with legal obligations, court orders, or legal processes.
- To protect the rights, property, or safety of Kiemono, our users, or the public.
- With third-party service providers that assist our operations (hosting, analytics), who are bound by confidentiality agreements.

6. Data Retention

We retain your personal information only for as long as necessary for the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by applicable law. Business data you enter into Kiemono applications is stored for the duration of your active account or as configured by your storage settings.

7. Your Rights

You have the following rights regarding your personal information:
- The right to access the personal information we hold about you.
- The right to correct inaccurate or incomplete information.
- The right to request deletion of your personal information.
- The right to object to the processing of your personal information.
- The right to request data portability.
- The right to withdraw consent at any time (without affecting previous processing).

To exercise these rights, please contact us at info@kiemono.com.

8. Cookies

Our website uses cookies to enhance user experience. Cookies are small files stored on your device. We use cookies for:
- Storing language and theme preferences (dark/light mode).
- Anonymous website usage analytics.
- Session security and CSRF tokens.

You can configure your browser to refuse cookies or notify you when cookies are sent. However, some website features may not function properly without cookies.

9. Links to Third-Party Sites

Our website may contain links to third-party websites not operated by us. We are not responsible for the privacy practices or content of those third-party websites. We advise you to read the privacy policy of every website you visit.

10. Children's Privacy

Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children under 18. If you are a parent or guardian and become aware that your child has provided us with personal information, please contact us.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be published on this page with the latest update date. You are advised to review this page periodically. Changes take effect immediately upon publication on this page.

12. Contact Us

If you have any questions about this Privacy Policy, please contact us:
Email: info@kiemono.com
Website: kiemono.com
Portal: app.kiemono.com